{"id":306,"date":"2026-01-27T16:23:03","date_gmt":"2026-01-27T16:23:03","guid":{"rendered":"https:\/\/ikocoon.com\/?page_id=306"},"modified":"2026-06-11T09:10:02","modified_gmt":"2026-06-11T09:10:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ikocoon.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy and Cookies Policy<\/h1>

This Privacy and Cookies Policy is intended to explain how iKOCOON collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.<\/p>

URGENTPEACE LDA, headquartered at Rua Nova dos Loureiros, 137, Silvalde, in Espinho, NIPC 519093402, is responsible for the website www.ikocoon.com. It undertakes to guarantee the privacy and protection of the personal data of its customers and visitors, following all the legal and regulatory standards in force.<\/p>

iKOCOON reserves the right to periodically update and amend its Privacy and Cookies Policy to reflect any changes in the way our customers’ personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on iKOCOON and you are advised to check it periodically for any updates or changes. <\/p>

GUIDING PRINCIPLES<\/h2>

The main aim of this policy is to consolidate the relationship of trust and proximity between iKOCOON and its customers. It also aims to demonstrate transparency in the processing of the data collected and to inform all customers of their rights and how they can exercise them as holders of personal data. <\/p>

LEGAL BASIS<\/h2>

iKOCOON acts in strict compliance with the principles described in this policy, Regulation (EU) 2016\/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.<\/p>

According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”<\/p>

DATA PROTECTION<\/h2>

We use various measures to guarantee the security of the information collected, the protection of the personal data collected, to prevent unauthorized use, alteration or access, disclosure, loss or destruction.<\/p>

As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.<\/p>

THE DATA THAT IS COLLECTED<\/h2>

I. Contact form<\/h3>

iKOCOON may request personal data on contact forms, such as name, e-mail address and other information provided by the visitor.<\/p>

II. Navigation on iKOCOON <\/h3>

Data related to browsing the site is also collected at all times. Examples of this type of data are device and browser information, network information and IP address. <\/p>

THE PURPOSE FOR WHICH THE DATA IS COLLECTED<\/h2>

Personal data is collected and processed in order to fulfill the following purposes:<\/p>

Service provision:<\/h3>
  • Customer support: clarification of doubts about services, the operation of iKOCOON or any other question requested by the customer;<\/li><\/ul>

    Direct marketing (e.g. e-mail marketing):<\/h3>

    To keep you up to date with anything new at iKOCOON, we may send you e-mails and\/or SMS with commercial communications, as well as themed content and information.<\/p>

    For marketing purposes, at iKOCOON we may consider and use certain data as page views.<\/p>

    Marketing communications are made after and with the prior consent of the client.<\/p>

    In any case, iKOCOON endeavors to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the customer’s privacy.<\/p>

    WHEN DO WE COLLECT THE DATA?<\/h2>

    The data is collected when you fill in the contact form or browse the store.<\/p>

    WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?<\/h2>

    The holder of personal data has the right, at any time, to request access, rectification, opposition, export and\/or deletion, as well as the right not to be subject to automated decisions.<\/p>

    The customer can exercise any of these rights with iKOCOON by submitting a request to the following address geral@ikocoon.com. The customer may also lodge a complaint with the National Data Protection Commission (CNPD). <\/p>

    DATA RETENTION<\/h2>

    iKOCOON is obliged to retain information for tax and audit purposes in accordance with applicable law.<\/p>

    URGENTPEACE LDA stores your data due to specific requirements and practices inherent to iKOCOON and its sector of activity, or until you request that it be deleted from the database.<\/p>

    The data subject may, at any time, ask to access, rectify or delete their personal data by sending an e-mail to geral@ikocoon.com.<\/p>

    At the customer’s request, iKOCOON can change certain customer data.<\/p>

    DATA SHARING<\/h2>

    iKOCOON does not transfer or sell any personal data to any other entity other than those necessary for the operation of the service. Nor will personal data be used for any other purpose without the data subject’s consent. <\/p>

    Any third party with which customer data may be shared is obliged to use it exclusively for the purpose of carrying out the proper functioning of its service on behalf of iKOCOON.<\/p>

    iKOCOON may also disclose personally identifiable information under special circumstances, such as in compliance with court orders requiring it or when certain actions violate the Terms and Conditions of business.<\/p>

    COOKIES<\/h2>

    iKOCOON uses cookies on the site. The cookies used do not collect information that identifies the visitor, but rather on how the visitor interacts with the website. The data collected is used for statistical purposes and to provide and improve the service and user experience. <\/p>

    WHAT TYPES OF COOKIES ARE USED?<\/h2>

    Analytical Cookies:<\/b> these are used to create and analyze statistics in order to improve the functioning of the website, without ever collecting personal information.<\/p>

    Functionality Cookies: These<\/b> store the user’s preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.<\/p>

    Third Party Cookies:<\/b> These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website. <\/p>

    If you have any other questions regarding the protection of your personal data or the cookies used, you can contact us at the following address: geral@ikocoon.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Privacy and Cookies Policy This Privacy and Cookies Policy is intended to explain how iKOCOON collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes. URGENTPEACE LDA, headquartered at Rua Nova dos Loureiros, 137, Silvalde, in Espinho, NIPC 519093402, is responsible for the website www.ikocoon.com. It undertakes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-306","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/pages\/306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/comments?post=306"}],"version-history":[{"count":0,"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/pages\/306\/revisions"}],"wp:attachment":[{"href":"https:\/\/ikocoon.com\/en\/wp-json\/wp\/v2\/media?parent=306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}